MaxCS Private Cloud – How it Works!

MaxCS Private Cloud is a subscription-based managed service, which doesn’t require any upfront capital investment. All PBX and contact center software is installed and ready on-demand.

You simply order the number of users (seats) and select the number of agent, supervisor and call recording seats that your business needs. In addition, you can either choose AltiGen’s cost-effective SIP service or bring your own.

Software assurance is included with the monthly subscription, meaning you will always get up-to-date software with MaxCS Private Cloud.

What You Get!

MaxCS Private Cloud Key Components	Description
MaxCS Server and Client Software	MaxCS IP PBX & Contact Center Software MaxCommunicator and IP Talk desktop applications VoIP Codecs (G.711, G.729) Meet-me Audio Conference bridge supporting up to 30 participants
Supported AltiGen IP Phones	IP 705, IP 710, IP 720
Private Cloud Server and Software	Up to 100G of data storage, scalable on demand Microsoft Windows Server 2008 Data Center Edition, Hyper-V, SQL Server 2008 R2 24×7 system monitoring
SIP Services	Dynamic SIP Trunks supporting multiple concurrent calls Cost-effective SIP minute bundles DIDs, toll free, local/national/international calling, plus E911 Number portability services Secured VoIP calls with Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP) encryption

For existing customers, Reliance Technologies, Inc will help you seamlessly migrate your premise-based MaxCS phone system to MaxCS Private Cloud. You will be able to leverage your investment in existing AltiGen phones, and your staff will be able to enjoy existing and new business features without having to relearn a new solution.

In addition, you will be able to utilize the same intuitive administrative and management interfaces to manage your MaxCS IP-PBX and Contact Center solution that is securely hosted in the AltiGen Cloud.